Privacy Policy

Privacy Policy

Northrix Limited ("Northrix", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data when you visit our website, engage with our services, book appointments, or otherwise communicate with us.

This policy is provided in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Data Protection Acts 1988–2018 (Ireland), and other applicable data protection laws.

1. Who We Are

Data Controller:
Northrix Limited
Registered in Ireland
Email: privacy@northrix.com

Northrix acts as the data controller for personal data collected through this website and related communications.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Directly

When you use our website or contact us, you may provide:

• Name
• Email address
• Phone number
• Company name
• Job title
• Business information you choose to share
• Any additional information included in messages or enquiries

This typically occurs when you:

• Complete a contact or enquiry form
• Book a consultation or appointment
• Communicate with us by email or other electronic means

b. Appointment Scheduling Data

When you book an appointment via Cal.com, we may receive:

• Your name and contact details
• Selected meeting time and date
• Any notes you choose to include with the booking

Appointments are conducted via Microsoft Teams, which may process your data independently in accordance with its own privacy policies.

c. Technical and Usage Data

When you visit our website, we may automatically collect limited technical data, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• Referring URLs

This data is used to ensure site security, functionality, and performance.

3. How We Use Your Personal Data

We use personal data only where permitted by law and for legitimate business purposes, including:

• Responding to enquiries and communications
• Scheduling and conducting meetings and consultations
• Providing advisory services or information you request
• Managing our client and prospect relationships
• Improving our website and service delivery
• Ensuring website security and preventing misuse
• Complying with legal and regulatory obligations

We do not sell personal data or use it for unrelated marketing without consent.

4. Legal Bases for Processing

Under GDPR, we rely on the following legal bases:

• Consent – where you voluntarily submit information or opt in to communications
• Legitimate interests – to operate, manage, and grow our advisory business
• Contractual necessity – where processing is required to take steps prior to or in connection with providing services
• Legal obligation – where processing is required by law

5. Third-Party Services and Data Sharing

We may share personal data with trusted third parties only where necessary and proportionate, including:

a. Scheduling and Communication Providers

• Cal.com – for appointment booking and scheduling
• Microsoft Teams (Microsoft Corporation) – for video conferencing

These providers act as independent controllers or processors and process data under their own privacy policies.

b. Professional and Technical Service Providers

We may also share data with IT, hosting, or professional service providers who support our operations, subject to confidentiality and data protection obligations.

We do not transfer personal data outside the European Economic Area ("EEA") unless appropriate safeguards are in place, such as Standard Contractual Clauses.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Responding to enquiries
• Maintaining business records
• Complying with legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

7. Your Data Protection Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with the Data Protection Commission (Ireland) if you believe your data has been mishandled.

8. Cookies and Tracking

Our website may use limited cookies or similar technologies to ensure functionality and performance. Where required, consent mechanisms will be provided.

Further details may be set out in a separate Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. While no system can be guaranteed 100% secure, we take data protection seriously and continuously review our safeguards.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Users should review the privacy policies of any external websites they visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. The most current version will always be available on our website, with the effective date clearly stated.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Northrix Limited
Email: privacy@northrix.com